Return & Refund Policy

Experience hassle-free shopping at www.sportstshirtstore.com with our commitment to maintaining a 99.5% customer satisfaction rate.

In the rare event of an error, our priority is to provide you with a seamless resolution process. Contact us within 15 days of receiving your order for assistance.

Enjoy peace of mind with our Do-It-Right Guarantee:

• Incorrectly printed or embroidered items are eligible for reproduction or a full/partial refund as per your preference.
• In instances where we are unable to correct errors, a prompt refund for the affected items will be issued upon return.
• Customers opting for DHL Shipping will receive a full postage refund for returns or exchanges.

Disclaimers:

• All sales are final 30 days after delivery.
• Our custom jerseys are not affiliated with any professional sports entities.
• Blank products modified for resale are ineligible for returns or refunds.
• Policy updates will be posted on this page.

Cancellations

A $20 customization fee per item is included in your purchase to cover the personalized nature of our items. Should you wish to cancel your order before production, email us with your order number and reason for cancellation.

After production initiation, cancellations incur a $20 restocking fee per item.

Refunds will be processed for the original payment amount, excluding shipping fees and personalized item discounts, with funds available in your account approximately 7-10 business days post-confirmation email receipt.

For any queries on cancellations or policies, reach out to us or send an email to [email protected] for a response within 24 hours on weekdays.